DELIVERY & PAYMENT

DELIVERY CHARGES

MALAYSIA - Free delivery for orders RM1000 and above. RM10 delivery fee per order for orders below RM250.

BRUNEI - RM30.00 delivery fee per order.

  • The estimated delivery period is within 3 to 5 working days.
  • Pre Order items will require an additional 20 working days for processing before they can be shipped out.
  • Kindly note that the delivery period is an estimation, and we are not able to guarantee the date of arrival, which may be disrupted due to delivery issues by the courier company or customs.
  • Customs and import duties may apply for delivery to Brunei, and shall be paid by the person receiving the parcel. We have no control over these charges and cost incurred, as customs policies and import duties vary widely from country to country. You may contact your local customs office for current charges to be certain of the amount.

ORDER CUT-OFF TIME AND DELIVERY

  • The daily delivery order cut-off time is 12pm (GMT+8), from Monday to Friday (excluding public holidays). This does not take into account any delays caused by payment authorization.

DELIVERY GUARANTEE

We require a signature upon delivery of our products. If you have specified a recipient other than yourself to receive the product (for example as a gift) then you accept that a signature by them (or at that delivery address) as evidence of delivery and fulfillment by us.

Please WhatsApp at 601113311822 (10am to 10pm (GMT+8) or email shara@maisonzayra.com should you face any complication regarding your order.

PAYMENT METHODS

We accept payments using these methods:

1. Online Banking via FPX, Visa, and MasterCard issued by most major banks
2. GrabPay (Grab BNPL is temporarily unavailable)
3. DuitNow QR (including ShopeePay, Touch n' Go eWallet, Boost, and Alipay)
4. Atome PayLater